Estimator Manager – January 2024 – June 2026
Unique Restoration

• Led and oversaw the estimating department for residential and commercial restoration projects, ensuring accuracy, profitability, and timely delivery of all estimates and supplements.
• Managed estimate development for water, fire, mold, asbestos, biohazard, and reconstruction projects, utilizing industry-standard restoration pricing databases.
• Negotiated directly with insurance carriers, independent adjusters, third-party administrators, and consultants to secure fair project approvals and maximize claim recoverability.
• Reviewed, approved, and mentored estimator scopes, Xactimate estimates, and supporting documentation to maintain company quality standards and carrier compliance requirements.
• Developed and implemented estimating procedures, quality-control measures, and workflow efficiencies that improved turnaround times and increased departmental productivity.
• Trained and mentored estimating staff on carrier guidelines, restoration standards, estimating software best practices, and effective negotiation strategies.
• Collaborated with project managers, mitigation teams, reconstruction staff, and executive leadership to ensure seamless project transitions from estimate approval through project completion.
• Monitored departmental performance metrics, estimate conversion rates, supplement success rates, and revenue targets to support continued company growth and profitability.

Independent Catastrophe Claims Supplement File Reviewer (Remote Deployment) – October 2024 – October 2025
TD Insurance, Canada

• Reviewed supplemental claim documentation for completeness, policy compliance, and accuracy of supporting cost data.
• Evaluated contractor estimates and supporting photos to confirm repair scope alignment and pricing legitimacy.
• Prevented over $112K in potential overpayment and fraud through detailed review and cross-verification.
• Maintained real-time communication between insured parties and adjusters to expedite claim resolution and ensure customer satisfaction.

Independent Catastrophe Claims Quality Analyst (Remote Deployment) – May 2020 – October 2024
TD Insurance, Canada

• Reviewed, researched, and audited property and catastrophe claims to ensure consistency with policy terms and internal guidelines.
• Enhanced field adjuster accuracy by providing detailed feedback on estimate quality and scope development.
• Monitored claims cycle times and resolution metrics, consistently exceeding quality and compliance benchmarks.
• Supported process improvements that reduced reinspection requests by 18% and improved claim accuracy scores across teams.
• Ensured strict adherence to data integrity and confidentiality protocols while maintaining comprehensive records for audit compliance.

Independent Catastrophe Field Adjuster (Deployments) – August 2020 – October 2025
Various Mainstream Carriers

• Performed on-site and virtual inspections to evaluate commercial and residential property damages following major weather events.
• Ensured accurate coverage application, fraud detection, and timely claims processing under high-volume CAT conditions.
• Delivered compassionate and professional policyholder communication throughout claim cycles, ensuring clarity and fairness.

Remote Senior Estimator – May 2014 – November 2025
Jones & Associates

• Led estimation for multiple multi-million-dollar commercial and government projects.
• Developed and reviewed detailed cost estimates, takeoffs, and bid proposals for structural, architectural, civil, and MEP scopes.
• Collaborated with project managers, architects, and subcontractors to ensure accurate cost forecasting and value engineering.
• Negotiated with insurance adjusters and vendors to secure profitable bid proposals while maintaining quality and compliance.
• Oversaw preconstruction budgeting, design development estimates, and bid-phase coordination to ensure alignment with client and company goals.
• Analyzed and tracked material and labor market trends, contributing to cost-saving strategies that reduced project expenses.
• Mentored junior estimators, improving team efficiency and accuracy in takeoff preparation and bid submission.

Managed multiple concurrent projects, ensuring on-time delivery, cost accuracy, and client satisfaction across all estimating phases.

• All States: Property and Casualty Adjuster License
• State Farm: Wind and Hail/Policy, Estimatics, and Fire/Property IDL
• California Earthquake Claim Handling Certified
• USAA Certified
• Liberty Mutual/Safeco Certified
• NFIP Certified
• ATIC Certified
• Florida CPIC CAT Field Adjuster Certified
• NCJUA CAT Field Adjuster Certified
• NC Grange CAT Field Certified
• LCPIC Reviewer Certified
• Louisiana CPIC CAT Certified

• Xactimate
• XactAnalysis
• Symbility
• Microsoft Office Suite
• Encircle
• Excel
• Matterport • DocuSketch
• Adobe